USHEALTH Group: Towards A+ BBB Rating

One of the fundamental business strategy adopted by USHEALTH Group, Inc. is customization of their operations to meet the growing and emerging demands of their wide customer base, which has continued to grow over the years. This policy has been implemented in parallel to its customer care initiatives. These two policies have ensured that the customers have become the core of the business, shaping their everyday operations and long term decision making. It is also marks a full integration of the company’s mission of giving hope to their clients through affordable and accessible health and life insurance plans. This move towards customized service delivery has earned the company a Better Business Bureau (BBB) rating of A+ (plus) accreditation, which is reflective of the company’s excellent customer care services.

The company’s reputation is built on appreciating the uniqueness of each customer. This allows them to develop a broad range of health insurance plans. The only aspect that is not tailor-made in their strategy is prices, which the company has dedicatedly kept at an affordable level. USHEALTH Group has also improved its claim processing capabilities. These best practices have seen the company ranked amongst the elite companies in North America when it comes to customer service delivery. Its customer care practice has also been honored with awards including several Stevie Awards.

Towards Quality and Affordability

USHEALTH Group, Inc. has specialized in various niche markets with significant success. In addition to the mainstream health and life insurance market marked by individuals in structured employment, the company also offers plans for individuals who are self employed or own small businesses. These individuals are usually restricted by the high premium rates and restrictions that exclude them from enjoying the benefits of having an insurance plan. This niche market enjoys plans that even cover financial uncertainties and disabilities. The overriding denominator in the company’s service provision is establishing a reputation as a dependable health and life insurance provider. The company has also expanded its operations with the establishment of several subsidiaries and affiliates headed by experienced personnel. Combined, these subsidiaries give USHEALTH Group up to fifty years of industry experience. They bring services closer to their clients while attaining service diversification. Click here to know more.

Additionally, effective management has also steered USHEALTH Group, Inc. towards greater success. The company uses a multi-tiered leadership style where power and duties are distributed across various departments headed by different highly talented and experienced individuals. At the helm of the company’s leadership is Troy A. McQuagge, an award winning company executive who serves as the president and chief executive officer. The company also has three executive vice presidents in addition to a senior vice president. They are head distinct dockets at company including finance, administration and general counsel.

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USHEALTH Group, Leader In Insurance Coverage

USHEALTH Group is an insurance provider that is based in Fort Worth, Texas. Troy McQuagge is the current CEO of the company. It was started in 1982. The insurance provider offers sickness, disability, and accident insurance solutions to the small business owners and self-employed people. These covers extend to the employees in the case of a business and the family in the case of an individual. The firm offers these services through its subsidiaries known as National Foundation Life Insurance Company and Freedom Life Insurance Company of America.

The company has around 500 employees who collaborate to realize its collective goal. They have provided tailored services to more than 10 million customers since it was started. The years of experience have helped USHEALTH to come up with covers that meet the needs of its clients. This is because they understand that customers are not the same. Each client has different needs. The company has a wide array of packages that improve the number of options that a customer has, and they range from life insurance and income protectors to dental and vision plans.

USHEALTH understands that there are clients who do not have sizeable budgets or who would want to receive benefits without paying high premiums. That is why they have a line of products that offer first-dollar benefits and come with network discounts across an array of providers. The insurance provider works hard to develop long-term relationships with its customers and to give them healthcare security . USHEALTH was named one of the top call centers in North America as a result of the convenient customer services that they provide. They also have an A+ rating with the Better Business Bureau for their efforts towards upholding high customer service.

USHEALTH Group has an efficient claim processing system in place so that their clients can be served in time. They have reasonable payment cycles that were developed with the customer in mind. The company employs several USHEALTH Advisors agents who are trained to meet the certification standards that the firm requires. USHEALTH also has a PPO program that comprises of various healthcare providers all over the country.