Technological Leader: Securus Technologies

Securus Technologies is a privately held company that supplies critical technology solutions to public and law enforcement organizations throughout the states. They are headquartered in Dallas, TX and are currently working with over 3,400 public and criminal justice agencies, as well as more than 1.2 million detainees all over North America. With around 1000-5000 dedicated employees, Securus is equipped with specialties that are key to staying connected in this digital age.

 

Securus Technologies provides services that span from Call Management Systems, Data Analytics, Telecommunications and Information Technology. The service that is provided from Securus heavily impacts the way these agencies operate and brings them to another level in terms of staying connected. Clients have so much good to say about Securus because they truly bring proper technological assistance.

 

One specific aspect that Securus focuses on is keeping the jail and prison system safer. Securus helps with investigations that happen within the jail walls and ones outside of jail as well. Customers across the many facilities being serviced have reached out with positive feedback on the effectiveness of Securus. One customer wrote a letter and spoke about how a staff member who was bringing in contraband was arrested, using valuable information from phone systems.

 

Another customer mentioned how using the LBS software, which helps with information from phone systems, was a vital component in seizing millions of dollars’ worth of illegal belongings. They stressed how it would be near impossible without the software and that they intend to continue taking advantage of it.